We are here to help people live a better, more enriched life by serving the healthcare needs of their pets. Helping people, helping pets is what we do.
We accomplish this through our network of Veterinary Community Outreaches and Animal Clinics that provide quality veterinary health care that is easily accessible, convenient and affordable to the people of Texas.
That serve as our guiding lens for all situations include:
- doing the right thing, even when nobody is looking
- using the golden rule with every patient, client and team member
- choosing to have a positive attitude and creative mindset
- being honest, even when it is easier to not be
- being compassionate with others and pets because we all suffer
Dr. Heather Dost, D.V.M
Title: Veterinarian for Richland Hills Animal Clinics
What I do at Penny Paws: Vaccinate pets and educate owners on preventative medicine to keep their pets healthy and happy for as long as possible, but also diagnose and treat them when they become ill. I am also there to alleviate pain and suffering during the animals last moments and provide support to the owners during that difficult time.
Hometown: Phoenix, AZ
First Pet: Cocker spaniel named T.C. who I got on my 10th birthday and lived to be 16 years
Current Pets: Jazabel a 12 year old pitbull and Hank my 8 year old three-legged pitbull.
What I like best about helping animals: Being able to see them return to their normal behavior and activity and the happiness it brings to their owners.
Title: Chief Operations Officer
What I do at Penny Paws: I am blessed with the opportunity to lead the operations of both our animal clinics and our mobile vaccination clinics in Texas. My responsibilities include ensuring Penny Paws provides our clients and their four-legged family members the quality of care and value they have come to expect from Penny Paws. I also love venturing into the community to cultivate new business relationships that allow us to help more people, help their pets through our Veterinary Community Outreach program.
Hometown: Grand Rapids, MI – If you are wondering, I do not miss the cold and snow!
First Pet: Sadie – Golden Retriever
Current Pets: Albert – Flat Coat Retriever
What I like best about helping animals: When I look at the number of pets we help each week, I can’t help but feel fulfilled. Helping so many pets get healthy or stay healthy is rewarding and to top it all off, it brings me even more joy knowing those pets can continue to provide happiness and comfort to their families.
Title: Practice Manager
What I do at Penny Paws: Provide leadership to our teams at Richland Hills and Basswood and ensure that the daily operations of the clinics offer a positive client experience.
Hometown: Lisburn, Northern Ireland (Yes, I do still have a wee bit of an accent).
First Pet: Tibbs ( black and white kitty)
Current Pets: Kes and Zen, (Border Collies), Ashley, (Blue Calico kitty)
What I like best about helping animals: I love to see the happiness that pets bring to people. It is so rewarding helping clients to keep their beloved fur-babies fit and healthy.
Title: Basswood Clinic Manager
What I do at Penny Paws: Provide leadership, and guidance to our Basswood Clinic team, and ensure a high quality of client service.
Hometown: Kennedale, TX
First Pet: Bear, a poodle mix
Current Pets: Tyrone, the Boxer!
What I like best about helping animals: Helping Animals has truly become a passion for me. Going home every day, and knowing that I’ve helped a Fur-baby who cannot help themselves is the most rewarding and meaningful feeling in the entire world.
Title: Receptionist/Cross training Tech Assistant
What I do at Penny Paws: Welcome clients with friendly smiles, answer calls and make appointments, also try and make each Owner and their babies feel at home.
Hometown: No one ever knows where ‘Cresson, Texas’ is…. So i’ll just say, it’s a tiny town that if you blink, you’d miss it.
First Pet: Reeces – My childhood best friend
Current Pets: Axel – My very spoiled Catahoula mix…..Yes, I’m the dog mom that has dog birthday parties.
What I like best about helping animals: Cuddles mostly, and the wet kisses are great too. When I tell people I work at an animal clinic, they get jealous and tell me how lucky I am, Truth is…. It does have a lot of perks, cute pups/kittens, getting love daily… There is down sides though we see animals in pain that can’t do anything or even tell us how they feel, so being able to help them is truly my favorite.
Title: Veterinary Assistant
What I do at Penny Paws: aid the tech in providing health care for the pet and help with boarding animals as needed
Hometown: Fort Worth
First Pet: Sugar, a smooth fox terrier.
Current Pets: Brandy, a shar-pei/chow mix, and Daisy, a brown tabby
What I like best about helping animals: Seeing a pet feel relieved after being healed from a medical procedure. They may not be able to verbally speak their thanks but actions speak louder than words!
Title: Accounting Manager/HR
What I do at Penny Paws: I handle all of the bookkeeping and HR for Penny Paws.
Hometown: Steamboat Springs, Colorado
First Pet: A Goat
Current Pets: 6 Dogs – Wyatt, Sadie, Tucker, Turbo, Milo and Charlie and one Cat – Arejay
What I like best about helping animals: The love and appreciation they give in return.
Title: Records Specialist
What I do at Penny Paws: Answer phones and assist our clients with all their pet needs. I do whatever it takes to make our clients happy.
Hometown: Fort Worth, TX
First Pet: Chica
Current Pets: Cookie
What I like best about helping animals: The love they give us in return and being able to help keep our clients happy and smiling.
Title: VCO DFW Auditor/Inventory Specialist
What I do at Penny Paws: Audit files, Prepare our mobile clinic kits and vaccines.
Hometown: Fort Worth, TX
First Pet: Taylor Joy
Current Pets: Fiona Lily, Ava Rose, Herschel James
What I like best about helping animals: Educating pets owners on their needs so they can live a long happy life. I love all animals and would go above and beyond to help them.
Title: Order Fulfillment Specialist
What I do at Penny Paws: I provide customer service and process all home deliveries for Penny Paws; if you’ve had medication delivered to your home, I packaged it! I also assist in the maintenance of our online store.
Hometown: Floresville, Texas
First Pet: Scrappy and Ginger: a black Chihuahua and a blonde Pekingese
Current Pets: Hank and Drover: a black and white Australian Cattle Dog mix and a black tri-color Australian Shepherd/hound mix. They’re named after the main characters in my favorite childhood book series, “Hank the Cowdog.”
What I like best about helping animals: I love the graciousness and love that animals and their owners show when I’ve helped them. A genuine thank you from one of our clients or appreciative puppy kisses completely make my day.
Title: DFW Office Assistant
What I do at Penny Paws: Assist in the Arlington Office to keep things running smoothly.
Hometown: Fort Worth, TX
First Pet: Caleb (Sheltie)
Current Pets: Gabe, Reese, Baby Kole, Baylee, Piper and Oliver
What I like best about helping animals: They are heartwarming and they are sweet souls, and I treat them like my kids.
What I do at Penny Paws: Intake of patients, booking, and clerical duties
Hometown: Whitehouse, TX
First Pet: A Black Lab mix named Chelsie
Current Pets: A Rat Terrier named River and a Boxer named Cash
What I like best about helping animals: The reward of seeing a pet healthy and happy.
Title: Veterinary Technician Assistant
What I do at Penny Paws: I help the technicians and the doctor provided the best level of care for our patients
Hometown: Nocona, tx
First Pet: My dog Jojo
Current Pets: my cat chevy, and my 4 horses; baby girl, little rascal, rusty, and Koko
What I like best about helping animals: I enjoy being a part of the recovery process, and watching them recovery.
Title: Receptionist/ Customer Support
What I do at Penny Paws: Welcome Clients, making them feel at home while they are at the Clinic, answering phones, scheduling appointments and also helping my team members as much as possible with anything they need, all with warm thoughts and a smiling face!
Hometown: Fort Worth, Texas
First Pet: Maximus- Siamese Cat
Current Pets: Lucky & Lily- 2 Cats
What I like best about helping animals: Animals has always been a passion of mine, ever since I was a young girl I have always hoped to land a job in the Veterinarian Field, and I am finally working for my dream job, just knowing everyday we make a huge difference in the health and wellness for these sweet babies warms my heart and brings me so much joy!
Title: Veterinary Technician Assistant
What I do at Penny Paws: Helping getting exam room started with pet vitals like weight & temperature so the Dr can help better treat the patient during the exam. I also help assist the Dr and Technicians with monitoring patients during surgery and helping other technicians with help when needed.
Hometown: San Antonio, TX
First Pet: Yotsuba
Current Pets: Nufie (Lab mix) Taavi (Tabby kitty) Yotsuba (cockatiel)
What I like best about helping animals: Being able to be the voice for their pets when in need and giving clients information they need to better help their baby.
Title: Vet Tech Team Leader
What I do at Penny Paws: Provide direction to our awesome team of Veterinary Technicians to ensure that a high standard of care is met for each furry baby that we see at the clinic.
Hometown: Arlington, TX
First Pet: grey tabby named Lazy
Current Pets: 2 conures Weavel and Widget, 3 cats Fluffy, Max, Chloe
What I like best about helping animals: Being able to help a patient that can’t tell me what’s wrong, and comfort owners during a difficult time
Title: Tech Assistant
What I do at Penny Paws: Help get all the information the doctor needs to ensure that they are ready for anything. And to help everyone around me to make sure every patient has a good experience and is well taken care of.
Hometown: Fort Worth, TX
First Pet: Chihuahua
Current Pets: Jev (Half Chihuahua, half dachshund)
What I like best about helping animals: Knowing I did everything I could to ensure that they live a happy and healthy life.
Title: Veterinarian Technician at Richland Hills Clinic
What I do at Penny Paws: Helping assist the Veterinarian with tasks in doing surgeries, appointments, vaccines, and giving feedback to the veterinarian so she can provide the best treatment for your pet, and to help with client education. As well as, making sure clients know the best way to help the recovery and wellness of their fur-baby, and providing the fur-baby with the best of care and leaves with a better experience than past experiences that may have been encountered.
Hometown: Kaufman, TX
First Pet: My first pet was a labrador retriever mix whose name was Dog Dog. I grew up with from when I was a baby. He was my best friend and my protector. He passed away when I was 16 years old at the age of 15 years. He lived a long life, and his memories will forever live in my heart.
Current Pets: I currently have a total of 3 pets. 1 orange tabby cat, named Pebble, who is by far the most loving and talkative cat I have ever had in my life. 2 dogs who currently live with me as well. They are both female border collie mixes. Their names are Shooter and Leia. They can be the most stubborn dogs I have ever known, but at the end of the day I still love them unconditionally.
What I like best about helping animals: My passion, I have recently discovered a few years ago, is being able to help animals who need help physically, mentally, and emotionally. When seeing animals who are hurting and sick, and how some don’t get the best care it really breaks my heart. And by being in a clinic, I am able to help sick animals with the best care. To me, it means my life is actually meant for something greater than I could ever imagine. This job, this career is by far the most rewarding and meaningful one in my eyes.
Title: Vet Tech
What I do at Penny Paws: Assist the doctors in rooms and during surgery. I make sure your pets are comfortable during their time here.
Hometown: Ft. Worth, Texas
First Pet: Joker a Lhasapoo
Current Pets: Arya a mastiff mix, Loki a chih mix, and Nova a pitbull.
What I like best about helping animals: It’s very full filling to help the animals that can’t speak for themselves.
What I do at Penny Paws: I assist the Dr. In treating and diagnosing patients and making sure clients and patients are comfortable while here.
Hometown: grand prairie
First Pet: lady and tank
Current Pets: cookie st. Blaze and kitty kitty
What I like best about helping animals: the fulfilment I have that I don’t get from anything else. I have worked in the human field, but at the end of the day it’s the animals that made me happy.
What I do at Penny Paws: At Penny Paws, I greet customers with a friendly attitude and smile. I also answer phone calls as well as set appointments, help clients with medications and products that Penny Paws carries.
Hometown: Midland, TX
First Pet: Gizmo
Current Pets: I have three fur babies. The oldest two being almost 10 years old. Gizmo is my pug and the longest dog under my care, Penny is my chihuahua that I adopted from my great-aunt, and I recently adopted a Saint Bernard
What I like best about helping animals: I love being able to see everybody’s fur babies happy and healthy!
What I do at Penny Paws: Vet Tech – Animal Nurse
Hometown: Carrollton, TX
First Pet:Missy – Cocker Spaniel
Current Pets: Fiona (4yr old Female cat), Shrek (4m Male Cat), and Donkey (4m Male Cat) – My 4 legged Children
What I like best about helping animals:I love seeing the way that change and get well. The trust they learn to have for us as we help them on their journey to recovery. Educating clients to help them provide the best care possible for their 4 legged family members.
Title: Kennel Technician
What I do at Penny Paws: I take care of the boarding pets by taking them for walks, feeding them, make sure they’re comfortable and in a clean environment and giving them love!
Hometown: Manila, Philippines
First Pet: Zoe (Dachshund Mix)
Current Pets: Zoe, Sasha, Max, Macho, Phil, Anabelle (Nanabelle), Baxter, Phil and Bentley (All dogs)
What I like best about helping animals: I’m doing something I ultimately love and enjoy and that’s helping animals in need of love, aid, care and support.
Title: Vet tech
What I do at Penny Paws: I assist with surgeries, rooms and anything else that the doctors requests in order to take care of our client’s sweet furry babies..
Hometown: Duncanville , TX
First Pet: Reeces –Mickey Mouse- Chihuahua
Current Pets: Axel –Sookie 3yr old Chiweenie
What I like best about helping animals: What I like about helping animals is they have their own way of thanking you. They look to you to be their voice. I love my job and all the animals.